Privacy Policy

This privacy policy applies to:

• users who visit the BetterToken website;
• developers who use API services;
• registered users of the platform and its features.

By using the platform, you confirm that you have read this policy.

We may collect the following categories of data:

2.1 Data you provide

• email address;
• username and account data;
• payment data processed by payment providers;
• messages you send to support.

2.2 Data collected automatically

• IP address;
• device, operating system, and browser information;
• API request logs, including time, model, and token usage;
• error logs and technical service metrics.

2.3 AI usage data

• input requests and prompts;
• model responses;
• token usage information.

We use data to:

• provide, maintain, and improve the service;
• process API requests and calculate usage costs;
• improve routing quality and model response speed;
• detect abuse, fraud, and security threats;
• send service notifications and respond to inquiries;
• comply with legal and regulatory requirements.

We may share data in the following cases:

4.1 AI model providers

Your requests may be routed to third-party model providers, such as OpenAI, Anthropic, and others, to perform inference.

4.2 Infrastructure providers

These may include:

• cloud platforms such as AWS, GCP, or Azure;
• logging and monitoring services;
• analytics tools.

4.3 Microsoft Clarity

We use Microsoft Clarity to understand interface usability, diagnose problems, and improve the product through session recordings and heatmaps.

• Clarity may process viewed pages, clicks, scrolling, and navigation activity;
• technical browser, device, approximate location, and network information may be processed;
• a pseudonymous internal identifier may be used to find recordings for an authenticated user;
• sensitive areas, including API keys, prompts, responses, account details, payment information, and user images, must be protected by masking.

Clarity is activated according to the analytics-consent signal configured for the site. If a consent control is displayed, you can refuse or withdraw through it; you can also delete or block analytics cookies, including _clck and _clsk, in your browser settings. Withdrawal applies to subsequent processing and does not automatically delete recordings created earlier.

4.4 Payment providers

They are used to process payments and subscriptions.

4.5 Legal requirements

We may disclose data if required by law, a court, or a regulator.

We may use cookies and similar technologies to:

• maintain an authenticated session;
• analyze product usage;
• improve convenience and service stability.

If a consent control is displayed, you can refuse analytics or withdraw your choice through it. You can also delete or block analytics cookies in your browser settings.

6.1 We apply reasonable technical and organizational safeguards, including:

• encryption during transmission and storage;
• access controls;
• security reviews and audits.

6.2 However, no method of transmitting data over the internet is absolutely secure.

We retain data only as long as necessary, including:

• while your account exists;
• while required for legal, tax, or audit obligations.

Some data may be anonymized and used for analytics.

Depending on applicable law, you may have the right to:

• access your personal data;
• correct inaccurate data;
• delete data;
• restrict or object to processing;
• receive a copy of data in a portable format.

To exercise these rights, contact us.

Your data may be processed on servers in different countries and regions.

Data protection standards in those countries may differ from the rules in your jurisdiction.

The platform is not intended for children under 13.

We do not knowingly collect personal data from children.

• data you submit may be used to process requests through AI models;
• do not enter sensitive data, including passwords, documents, or financial information;
• AI responses may be inaccurate, incomplete, or biased.

We may update this policy from time to time.

By continuing to use the service after an update, you agree to the new version.

For privacy questions, contact us:

• Email: support@bettertoken.ai
• Website: https://bettertoken.ai